Pam Taylor has put together a comprehensive program to get your Private Duty Home Health Agency up and running in no time. Pam delivers weekly content via Zoom and there is an active FB group. I truly appreciate the material related to licensing requirements and how to maintain HIPAA compliance. As someone who has never managed people before I found the extensive Employee Handbook, job descriptions and performance evaluations to be most valuable. Pam also walks you through setting up the office. And when you are ready to launch Pam does a mock survey with you so that you know that you are ready for the state survey and then you can be open for business.